FAQ
1. Does Norfet Aluminium provide a warranty?
Yes, we provide a warranty for both our products and installation as part of our commitment to quality and long-term durability. Warranty details may vary depending on the project type and product specifications.
2. How long is the process from order to installation?
The timeline may vary depending on the quantity and international logistics schedule:
- Production: 2–4 weeks
- Shipping: Approximately 1 month
- Installation: Around 7 days (Depending on warranty)
3. Does Norfet Aluminium serve projects across Indonesia?
Yes, we handle projects in various cities across Indonesia. For locations outside our main coverage areas, adjustments will be made regarding logistics and installation scheduling.
4. Can the design be customized based on project needs?
Absolutely. All our products are fully customizable to match architectural designs, specific dimensions, and client aesthetic preferences.
5. Do you offer after-sales service?
Yes, we provide after-sales service to ensure all products continue to perform optimally after installation.